On November 27th, I missed my flight to Bali. The island's highest volcano, Mount Agung, appeared to be on the brink of an eruption. It wasn't the lava or ashes in the sky that caused the trouble, though.
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|  | | "When it comes to measuring metrics, less is more." Aytekin Tank, Founder of JotForm | | | | | How to measure customer happiness and other confusing metrics | |  | | On November 27th, I missed my flight to Bali.
The island's highest volcano, Mount Agung, appeared to be on the brink of an eruption.
It wasn't the lava or ashes in the sky that caused the trouble, though.
First, my airline charged me the ... | | | | | | |
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